If the count is seen as 0, it means the server doesn't have MAPI license and one needs to purchase it from Zimbra sales to use the ZCO feature and avoid the error above. msi file to start the installation process. Save the file to the local computer, or a network accessible shared folder. In the Content Pane, click on the Zimbra Connector for Outlook to download the. It should show the available MAPI licenses limit and validity as below : Click on the Downloads tab on the left of the navigation pane. Users need to have a valid MAPI license to use ZCO.Ĭheck the number of MAPI licenses on server, as well as the license validity, using : Please contact your system administrator. You may continue to access your local data. Open the ZCO.msi installation file that you downloaded above. You are not licensed to use the Zimbra Connector with this server. Download the Zimbra Connector for Outlook. Zimbra outlook connection Licensed Failure. When Zimbra Connector for Outlook (ZCO) for a user is configured, the following error pops up : This is certified documentation and is protected for editing by Zimbra Employees & Moderators only. About ZCO ZCO Version Compatibility with Zimbra Collaboration Supported Versions of Microsoft Windows Supported Versions of Microsoft Outlook ZCO Files Location of the ZCO Files How Users Obtain the ZCO MSI 2.
